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Shipping and Returns

Free Shipping

  For your protection, all orders are insured for their full retail price. If you require the order to be delivered by a certain date or have any special instructions please contact us by phone or email us to confirm the details. Orders are processed the next business day (Monday – Friday, not including Holidays), pending credit card authorization and verification. Customer Service may contact customers for additional information as required. Orders in the USA are delivered 2 to 3 business days from date of shipping (Please allow 1 to 2 weeks for production as all items are custom made to the specifications of the order).  Once the order is shipped the customer will be provided with a tracking number. International deliveries may take longer depending on where the items are being shipped. Expedited delivery requests may require an additional charge.

 

Returns - Lifetime Guarantee

  Mander Jewelry takes pride in creating top quality jewelry that will last for generations.  Any manufacturing defects reported within 30 days of purchase are repaired by us free of charge. All orders are non-refundable. We provide services such as polishing, plating, and cleaning to ensure your purchase retains it quality and value.  Exact color of natural material may vary slightly. Some images have been edited to represent other materials. We guarantee that every element of each piece produced complies with our high quality standards. We are available to advise all customers on how to properly care for your jewelry after purchase.